your order
How long does it take to ship my order?
Please allow additional processing time for special order and personalized products, as they are made just for you.
PLACE YOUR ORDER
processing time (3 days)
ORDER LEAVES OUR WAREHOUSE
shipping method (1-7 days)
ORDER ARRIVES AT YOUR DOOR
When you add an item to your shopping bag, we estimate the processing time and standard shipping delivery date. Expedited shipping options are available at checkout. You will receive a shipment notification email when each item is shipped.
Orders with multiple items may ship at different times in separate boxes. To ensure that your items arrive in time for your event, refer to the estimated delivery dates quoted in your shopping bag, as many of our styles are made to order. We take great care to ensure the quality of each product and prepare it for shipping, and we appreciate your patience while we process your order.
| Shipping Processing Times | |
|---|---|
| STANDARD (ground) | |
| Processing | 3 days |
| Shipping | 1-7 days |
| Time to delivery | 4-10 business days |
| EXPEDITED (2 business days) | |
| Processing | 3 days |
| Shipping | 2 business days |
| Time to delivery | 5 business days |
| RUSH (next business day*) | |
| Processing | Same day* |
| Shipping | If ordered by 12PM EST: same business day If ordered after 12PM EST: next business day |
| Time to delivery | 2 business days |
*For orders placed Monday-Friday. Orders placed on Saturdays and Sundays will be processed and shipped on Mondays.
How much does shipping cost?
Standard shipping fees are based on your order's value.*
| Shipping Fees | ||
|---|---|---|
| Order Value $0 - $49.99 | Cont. US | AK/HI |
| Standard | $10 | $25 |
| Expedited | $25 | $25 |
| Rush | $40 | $40 |
| Order Value $50 - $78.99 | ||
| Standard | $15 | $25 |
| Expedited | $25 | $25 |
| Rush | $40 | $40 |
| Order Value $79+ | ||
| Standard | Free* | $25 |
| Expedited | $25 | $25 |
| Rush | $40 | $40 |
*Flat rate shipping offers can only be redeemed online at davidsbridal.com and cannot be applied to any prior purchases or shipments outside the U.S. Shipping rates will be applied automatically at checkout based on the pre-tax purchase amount. Free shipping for orders over $79 offer for any purchases valid in the contiguous U.S. only. Purchases shipped to AK and HI will be charged $25 flat rate shipping.
Where do you ship to?
Our U.S. website ships to all 50 states. We do not ship to U.S. territories, PO boxes, or APO/FPO addresses.
We offer international shipping for select items. To check if an item can be shipped internationally, first click the flag in the site footer and choose your country and currency. Then as you shop, international availability will appear after you select a color and a size. Learn more by reading our International FAQs.
Do you offer shipping protection?
Shipping Protection is an optional service available at checkout safeguarding your order against loss, damage, or theft during delivery. If your order is cancelled before shipping, the Shipping Protection Fee ($2.99) will be refunded. Should your order be fulfilled in multiple shipments, only one shipping protection fee will incur. Shipping fee is subject to sales tax in select states.
How is sales tax calculated?
Sales tax is calculated during the checkout process and is based on existing local, state, and federal laws. For international orders, this includes applicable duties, taxes, and VAT as determined by the destination customs authority. Taxes will be specified at checkout prior to submitting your order.
How do I make a tax exempt purchase?
If you would like to make a tax exempt purchase, please send an email with your tax exempt ID number to customerservice@dbi.com, and a customer service representative will be happy to assist you.
What's my order status?
After you check out online, you will receive a confirmation email with your order number, a summary of your purchase, and estimated processing and delivery times for each item.
If you have not received an order notification email, first check your spam folder and email settings. Still not seeing it? Text HELLO to 38201 and our virtual concierge can help.
How do I track my order?
Once your order ships, you will receive a shipping confirmation email that includes a link to track your package. Here are some other ways to track your order, too:
If You Placed an Order at a David's Bridal Store
When you place an order at one of our stores, you will be given an estimated delivery date. If you would like to check your order's status, call 1-844-400-3222 or text HELLO to 38201.
If You Have an Online Account
Log in to your account at the top of our website. Click My Orders or Order History for a list of current and past orders, then click the order number for order status and tracking information.
If You Checked Out as a Guest
Visit our Order Status page, enter your order number and the email address used to place the order, then select View Order for order status and tracking information. If your order does not appear, please contact Customer Service at 1-844-400-3222 or text HELLO to 38201.
Tracking will become available 24–48 hours after you receive your shipment confirmation email. If 48 hours have passed and you are still unable to track your order, text HELLO to 38201. If you have not received the shipment notification email within your estimated time frame, call 1-844-400-3222 or text HELLO to 38201.
How do I make a return?
For details on making a return, please see our Returns & Exchanges FAQs.