david's bridal credit card program is discontinued

A: Offering seamless, stress-free solutions to get every customer in their perfect dress is top priority for us, and we know that our customers value flexible, modern financing solutions. As we evaluate our payment options, programs like Affirm, Layaway, and Special Order Reservations give our customers exactly that; they are the most transparent, flexible, and straightforward payment options so they can purchase their dream dress on their terms.

A: Your credit card will no longer be accepted for purchases after August 31, 2022 and your David’s Bridal Credit Card will be reported as closed to the credit bureau. Comenity Capital Bank will continue to serve you and service your account until your balance is paid in full.

A: That’s not a problem – you can continue to pay on your balance as normal.

• You will receive monthly billing statements until your account balance is paid in full.
• The terms and conditions in your Credit Card Agreement will apply until your account balance is paid in full.
• Youwill continue to have access to the Account Center, where you can view your account and make online payments.

A: You won’t need to call and cancel the card. Once the final payment is submitted and approved, the card will be removed from your line of credit.

A: Absolutely, nothing will change regarding your credit balance, ways of payment, or contract.

A: Please contact the Credit Card Customer Service line at 1-866-891-3458 (TDD/TTY 1-888-819-1918).

A: You are still welcome to use your card for purchases until August 31, 2022 both in-store and online. 

A: When a card is not used for two years or more, it automatically deactivates because it does not have a due balance. Unfortunately, because our application period is closed, we are unable to reopen the account.

A: Due to contractual obligations with Comenity Capital Bank, we were unable to disclose the discontinuation of the David’s Bridal Credit Card Program prior to July 20, 2022.

A: For items purchased with your David’s Bridal Credit Card, returns will be accepted as long as the return meets David’s Bridal standard return policy.

A:   Charges to the DBCC card will not be accepted after August 31st. An exchange can be completed using a merchandise store credit as long as the exchange request meets the merchandise exchange policy.

A: If your account was enrolled in Account Assure, our optional debt cancellation program, your coverage and billing will continue until your balance is paid in full, or until your enrollment is cancelled or terminated. Please refer to the Account Assure Terms and Conditions for details about benefits, exclusions, cancellation, and termination.

A: Yes, it’s important that you honor the terms and conditions of the Credit Card Agreement by making monthly payments until your balance is paid in full. 

A: In our stores we offer layaway, Special Order Reservations, and you can also apply for Affirm!

A: You can choose from the following payment options:

Online: Use EasyPay by visiting Opens a new window

Call: 1-866-891-3458 (TDD/TTY: 1-888-819-1918) and use the automated system to avoid an expedited payment fee, which may be charged if an associate assists you.

Mail: Send a check via US Postal Service (we recommend mailing it at least 10 days before the due date to reach us on time).

A: To protect your credit and prevent identity theft, please destroy all credit cards issued for this account once the program ends, including cards for any authorized users. 

A: The credit reporting agencies can answer how your credit bureau report will be impacted by the credit card program’s closure. We’ve provided their contact information below for your convenience:

Experian (TRW)
P.O. Box 2002
701 Experian Parkway
Allen, TX 75013 - 0036
888-397-3742
http://www.experian.comOpens a new window

Trans Union (TRU)
P.O. Box 390
Springfield, PA 19064-0390
800-916-8800
http://www.transunion.comOpens a new window

Equifax (CBI)
P.O. Box 740241
Atlanta, GA 30374-0241
800-685-1111
http://www.equifax.comOpens a new window

^₁Deferred Interest, Payment Required plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period.

Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges.

Valid for single transaction only. If the single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement and minimum interest charge. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of June 2020, terms for new Accounts: Variable purchase APR of 26.99%. Minimum interest charge is 2.00 per Credit Plan in any billing period in which interest is due. Existing Cardholders: see your credit card agreement for Account terms.

^₂For new accounts, as of June 2020 Variable Purchase APR of 26.99% based on the Prime Rate. Minimum Interest Charge is $2.00 per Credit Plan.

Credit card offers are subject to credit approval.

David's Bridal Credit Card Accounts are issued by Comenity Capital Bank.